Privacy Statement

I. Introduction

II. Overview

A. Scope

• Users:  It applies to any natural or legal person and or individual who requests or receives Baüne™ services, including those who receive advertisement, products, services, goods and/or information requested by a third party.
• Business Partners: Individuals, corporations, agency and/or other body that stores, processes goods or services, who provide, or submit applications to Baüne™ to provide retailing services to individually or through partner companies.
• Baüne® employees and partners: Individuals, public authority, agency and or other body who provide, or submit applications to Baüne™ to provide and or receive Baüne™ services.
  
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• For users in Canada: Baüne™ complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) is a Canadian law relating to data privacy. It governs how private sector organizations collect, use and disclose personal information in the course of commercial business and applies to all personal data, health or otherwise regardless of the entity.
• For users in California: Baüne™ follows the California Consumer Privacy Act (CCPA) is a state-wide data privacy law that regulates how businesses all over the world are allowed to handle the personal information (PI) of California residents.
• For users in EU: Baüne™complies with the General Data Protection Regulation (EU) (GDPR) that regulates in EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA). It also addresses the transfer of personal data outside the EU and EEA areas. The GDPR aims primarily to give control to users over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.
  
• For users without an Baüne™ account: The personal data of users who take advantage of our Baüne™ services or applications including website or applications, arranged by the owners of an Baüne™ account, is processed in accordance with our contract with the owner of that account, and not as otherwise described in this notice. Such processing may include sharing of user location data with the owner of that account. Please contact the owner of such account for more information.
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B. Data contoller and Processor

C. The data we collect

• Data created during use of our services, such as location, app usage, and device data
• Data from other sources, such as Baüne™ partners and third parties that use Baüne™ APIs

• User profile: We collect data when users create or update their Baüne™ accounts.  This may include their name, email, phone number, login name and password, address, profile picture, payment or banking information (including related payment verification information), birthdate, signature, and photo.
• Demographic data: We may collect demographic data about users, including through user surveys and vision sensor.
• User content: We collect the information users submit when they contact Baüne™ customer support, provide ratings, or otherwise contact Baüne™. This may include feedback, photographs or other collected by users.
  
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• Location data: We collect precise or approximate location data from a user’s mobile device if enabled by the user to do so.
• Transaction information: We collect transaction information related to the use of our services, including the type of services requested or provided, order details, delivery information, date and time the service was provided, amount charged, and payment method. Additionally, if someone uses your promotion code, we may associate your name with that person.
• Usage data: We collect data about how users interact with our services. This includes data such as access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and third-party sites or services used before interacting with our services.
• Device data: We may collect data about the devices used to access our services, including the hardware models, device IP address, operating systems and versions, software, preferred languages, unique device identifiers, advertising identifiers, vision sensor data, serial numbers, device motion data, and mobile network data.
• Health Data: We collect personal health data as stated in our Health Information Policy.
  
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• User feedback, such as ratings, feedback, or compliments.
• Users participating in our referral programs. For example, when a user refers another person, we receive the referred person’s personal data from that user.
• Baüne™ account owners who request services for or on behalf of other users, or who enable such users to request or receive services through their accounts.
• Users or others providing information in connection with claims or disputes.
• Baüne™ business partners through which users create or access their Baüne™ account, such as payment providers, social media services, or apps or websites that use Baüne™'s APIs or whose APIs Baüne™ uses.
• Vendors who help us verify users’ identity, background information, and eligibility to work, for regulatory, safety, and security purposes.
• Personal Information relating to our employees as necessary to run our business and Personal Information submitted by job applicants.
• Publicly available sources.
• Marketing service providers including Personal Information related to users and or business partners who we believe might be interested in our Products and media and industry contacts for use in marketing and promotional activity.
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• Contact you, analyze how you interact with our website, app, features, services and fix bugs.
• Deliver personalized insights as your trusted health companion, part of the service we provide is processing the health data that you choose to enter and agree to share in the Baüne™ services, website or applications.
• Advance scientific research on health with the removal of all personal identifiers' features.
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D. How we use personal data

• To enhance the safety and security of our users and services.
• To provide customer and technical support.
• To enhance research and development of IoT platform and AI capability.
• To provide users profiles for our products and services.
• To enable the use of our products and services.
• To provide information in connection with legal proceedings.
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• User device, location, profile, usage, and other data to prevent, detect, and combat fraud or unsafe activities.
• User ratings and feedback to encourage compliance with our Community Guidelines and as grounds for deactivating  business partners who have violated such guidelines in certain countries.
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• Direct questions to the appropriate customer and technical support team.
• Investigate and address user concerns.
• Monitor and improve our customer support responses and processes.
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• Improve and enhance the safety and security of our services, improve our ability to prevent the use of our services for illegal or improper purposes, develop new features and products, and finance solutions in connection with our services.
• To develop an automated decision-making, Artificial Intelligence (AI) learning machine and Internet of Things (IoT). We use personal data to make automated decisions relating to use of our services. This includes matching available products to users requesting services. Users can be matched based on product request, proximity, and other factors.
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• Sending users communications about Baüne™ services, features, promotions, studies, surveys, news, updates, and events. To provide information and engage in marketing activities regarding our products.
• Collect and send data to personalize the marketing communications experience based on Baüne™ product location, user past use of Baüne™s services, and user preferences and settings.
• Baüne™ may use the data we collect to generate and provide users with receipts; inform them of changes to our terms, services, or policies; or send other communications that aren’t for the purpose of marketing the services or products of Baüne™ or its partners.
• Baüne™ may use the data to bill our user’s and communicate with them regarding their accounts.
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• Create and update users’ accounts.
• Offer, process, or facilitate payments for our services.
• Track and share the progress of transactions or deliveries.
• Enable features to personalize users’ Baüne™ accounts, such as creating bookmarks for favorite products or business partners, and to enable quick access to preferable products or business partners. Please see the section of this notice titled “Choice and transparency” to learn how to object to this use of personal data.
• Perform internal operations necessary to provide our services, including to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends.
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E. When do we share the data

• Parties which we contract with to help us provide the products or services, including subcontractors, agents and third-party service providers (for example data centers).
• Parties who assist us in our marketing and promotional programs.
• Parties which assist us with payment processing services.
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• If the individual the information is about has identified the information and has consented, in the prescribed manner, to its being stored in or accessed from, as applicable, another jurisdiction.
• If it is stored in or accessed from another jurisdiction for the purpose of disclosure allowed under the jurisdiction legal laws.
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F. Cookies and third-party technologies

• Authenticating users.
• Remembering user preferences and settings.
  
• Determining the popularity of content.
  
• Delivering and measuring the effectiveness of advertising campaigns.
  
• Analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services.
  
  

G. Data Sharing and disclosure

• Payment processors and facilitators.
• Background check and identity verification providers.
  
• Cloud storage providers.
  
• Marketing partners and marketing platform providers, including social media advertising services.
  
• Data analytics providers.
  
• Research partners, including those performing surveys or research projects in partnership with Baüne® or on Baüne®'s behalf.
  
• Business Partners that assist Baüne® to enhance the safety and security of its website and apps.
  
• Consultants, lawyers, accountants, and other professional service providers.
  
• Insurance and financing partners.
  

H. Data retention and deletion: The Right to be Forgetten

• Data related to users who are contacted for marketing and promotional purposes is retained until they indicate they no longer wish to be contacted (for example, unsubscribing from email solicitations).
  
• Data related to users will generally be deleted when the purpose for which the information was being used no longer exists.
  
• Data related to a user is retained while the business partners-user relationship is in place and to complete any post-termination transactions or until Baüne® is advised that the user is no longer associated with that business partners.
  

• Information where Baüne™/ Baüne™ are legally obligated to do so including as subpoenas or court orders.
  
• Information in connection with the investigation, prevention or assisting law enforcement with respect to suspected or known illegal activities, fraud, threats, violations of our terms of service, or as otherwise required by law.
  
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I. How you can control your data?

• Request and to receive the personal data Baüne™/ Baüne™ have collected about you in a structured, commonly used and machine-readable format that can be easily transferred to another data controlled. In other words, to request information about whether Baüne® holds personal information about you, and, if so, what that information is and why we are holding or using it.
  
• Request access to your personal information. This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  
• Request correction of the personal information that we hold about you.
  
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.
  
• Opt-out or object to processing of your personal information where we are relying on a legitimate interest.
  
• Object to automated decision-making, including profiling, that is not to be subject of any automated decision-making by us using your personal information or profiling of you.
  
• Request for objection and restriction and create a complain on the processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it, or that we limit our use of your data. Baüne® may continue to process data after such objection or request to the extent required or permitted by law.
  
• Withdraw consent. You have the right to withdraw your consent to the collection, processing and transfer of your personal information for a specific purpose at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law. The withdrawal of consent will not affect the lawfulness of processing based on consent prior its withdrawal. For Personal Health Information (PHI), see our Health Policy
  
• Request the Right to be forgotten. You have the right to request to us the complete deletion of the data Baüne™/ Baüne™ has collected from you from our system.  Unless otherwise stated, Baüne™ may retain certain information, if necessary, for purposes of legal obligations or public interest, safety, security, and fraud prevention.
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• Website and In-app Privacy Settings.
  
• Device Permissions.
  
• Website and In-app Privacy Settings.
  
• Marketing opt-outs.
  

J. Update to this notice